OUR SERVICES ·

**Operational support that meets you where you are - and builds toward where you're going.**

Name: Hunter Admin
Address: Littlehampton, West Sussex, GB
Telephone: 07522261212

Every founder's starting point is different. Some need a quick diagnostic. Some need a trusted pair of hands. Some need someone embedded in the business long-term. There's a right entry point for each.

Business Operations Audit

Start here

VA Support

Retainers

Where most founders begin

If you know something isn't working but can't point to exactly what - this is where to start.

Our Core offer

Business Operations Audit - £395

Fixed fee · 5–7 working days · Credited to retainer

A structured week inside your business. We look at how work actually moves through your team - your processes, your systems, your decision points, and come back with a written plan. What's broken, why, and what to do about it.

Two working sessions with Gemma

Review of your current tools, workflows, and team structure

Written audit report - gaps identified, priorities ranked

A concrete action plan you own outright

Credited in full if you go on to a retainer

Best for: Founders who have outgrown the startup phase but whose systems haven't caught up. You know the business is too dependent on you. You're just not sure where to start fixing it.

See a sample report

Not ready for the audit yet?

Start here. Two lower-commitment ways to get to grips with what's going on in your business, and get a feel for how Hunter Admin works.

Self-led

Founder Independence Toolkit

£67

SOP templates and delegation frameworks to start building structure yourself. The practical starting point if you want to take the first step independently.

Get the toolkit

DIY diagnostic

The DIY Operations Audit

£97

A self-led workbook that walks you through the five key areas of founder dependency. Find out exactly where your business is stuck - and what to prioritise first.

Get the audit

Virtual Assistant Support

From £30/hr

Ad-hoc senior VA support billed by the hour. For founders who need a trusted pair of hands when the workload spikes - without a monthly commitment.

Use us for a busy launch month, a period of growth, holiday cover, or to clear the backlog before a quieter quarter. When the usage becomes regular, we'll talk about rolling it into a retainer.

Daily Admin

Inbox triage and reply drafting
Calendar and scheduling
Travel and itineraries

Documents

Formatting and reports
Data entry and spreadsheets
Research briefs
Proofreading

Co-ordination

Client and supplier follow-ups
Meeting prep and minutes
Invoice chasing
Event logistics

Cover

Holiday and maternity cover
Launch-week overflow
End-of-month push
Ad-hoc project support

Best for: Founders whose admin volume is real but uneven - or anyone who wants to experience working with Hunter Admin before committing to a retainer. Minimum 2 hours. UK working hours.

Enquire about VA hours

POA

Ongoing operational support

For founders who need more than a one-off fix. Someone embedded in the business — building the systems, managing the load, reducing the founder dependency for good.

A monthly retainer scoped around what your business actually needs. No fixed packages, no unnecessary extras. We work alongside you to build the operational infrastructure that gives you your time back — for good. This could be things like:

Process improvement and SOP development
Workflow design and delegation frameworks
Business systems and operational structure
Inbox, diary, and admin management
Monthly reviews and quarterly check-ins

Best for: SME founders with a growing team who are ready to stop firefighting and start leading. Most retainers begin with the Business Operations Audit so we both know exactly what we're working with.

Talk about a retainer

How a retainer engagement works

Business Operations Audit - £395 · Week 1

A structured review of how your business actually runs. Ends with a written plan you own outright. Credited in full against your first retainer month.

Kick-off - Week 2

Your retainer starts. The first month is always about stabilising. Inbox, calendar, the urgent fires. Foundations first.

Rhythm - Month 2 onwards

Monthly reviews, quarterly check-ins, steady progress against the plan. Process improvement, SOPs, delegation frameworks — built around what your business actually needs.

Common questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

Not usually. The audit gives us both a clear picture of what's actually going on in your business. Without it, we're guessing - and that's not a good starting point for either of us. The £395 is credited against your first retainer month, so you don't pay twice.

Honestly, both - depending on what you need. The Stabilise retainer is closer to senior VA support. Streamline and Scale move into operations lead territory. Most founders want a mix: the day-to-day admin taken off their plate, and the right systems being built in the background at the same time.

One month, rolling thereafter. No lock-ins. If it's not working after the first month, we part ways cleanly. If you need to pause - a quieter quarter, maternity, a sabbatical - we'll work it out. We ask for 30 days notice of any changes.

Some projects or one off services may take place over a couple of months so we don't end up rushing the work.

The Operations Taster, the DIY Audit, or ad-hoc VA hours are all options depending on the size of the task. Fixed-scope projects are also available on request - just tell us what you're trying to solve. We don't push retainers on founders who don't need one.

You do. All templates, SOPs, dashboards, and documentation are yours, in your tools. If we part ways, you walk away with everything we've built together.

Not sure where to start?

Take the free Founder Dependency Score. Five minutes. A clear picture of where your business is most at risk — and which entry point makes the most sense for you.

Take the free Founder Dependency Score

Already know what you need? Book the Audit - £395 · Or email us directly

Not ready for a paid engagement yet? Book a free 30-minute discovery call