OUR SERVICES · AVAILABLE FROM MAY 2026

Operational support that meets you where you are - and builds toward where you're going.

Four ways to work together, from a one-off audit to a full operational retainer.

Every engagement starts with the same question - what's actually holding you back?

WHERE TO BEGIN

Most founders come in needing one of four things.

You don't have to know which one yet. If you're not sure, book the discovery call and we'll figure it out together - no pressure, no sell.

Start with the audit

One week. A complete look under the hood. A written plan you can act on with or without us.

Unstick a single problem

90 focused minutes, £150. For when you know what's wrong - you just need another pair of hands to fix it.

Get reliable hands-on support

Senior VA support at £35/hr. Use what you need, when you need it - no monthly commitment.

Embed us in your operations

A monthly retainer that scales with you - from stabilising chaos to running a proper ops function.

01

BUSINESS OPERATIONS AUDIT.

Fixed fee · 5–7 working days · Credited to retainer

A proper look at how your business actually runs - with a plan to fix it.

The audit is where almost every engagement starts. We spend a week inside your business - calls, your own tools, a structured review of how work moves through the team - and come back with a written diagnosis. What's broken, why, and what to do about it.

Best for
Founders who know something isn't working but can't point to exactly what - or who've been told by everyone to "get more structured" without a single useful answer.

See a sample report →

02 ADMIN POWER HOUR - 60 min

One-off · Same-week bookings

You know that thing that's been on your list for weeks?

As a Business Operations Specialist, I work with SME founders every day who have exactly that list. The inbox that got away. The process nobody's written down. The workflow that lives only in your head.

The Admin Power Hour is a focused 60-minute working session where we tackle it together and leave you with something finished.

Not a plan to action later. Not a strategy document to file away.

Inbox or CRM sorted
SOP or process documented
Template or workflow built
Delegation framework sketched out
Whatever's been quietly eating your time

One session. Same week. Real outcomes.

£150 · 60 minutes · Includes a written action summary afterwards

Best for
A specific, self-contained problem you can describe in one sentence. If it's bigger, we'll tell you up front and point you to the audit.

03 VIRTUAL ASSISTANT SUPPORT

Ad-hoc · £35/hr · Min. 2 hrs · UK working hours

Enquire about VA hours — £35/hr →

What we cover on ad-hoc hours

A senior VA on call - for the weeks you need one.

Flexible virtual assistant support, billed by the hour.

For founders who need a trusted pair of hands every now and then not every week.

Use us for a busy month, a product launch, maternity cover, or just to clear the decks before a holiday.

When the usage becomes regular, we'll talk about rolling it into a retainer

Best for
Founders whose admin volume is real but uneven — or anyone who wants to try working with us before committing to a monthly retainer.

Daily Admin

Inbox triage & reply drafting
Calendar management & Scheduling
Travel booking & Itineraries

Documents & Data

Formatting & Reports
Data Entry & Spreadsheet Clearing
Research Brief (short form)
Simple Proofreading

Co-ordination

Client & Supplier follow-ups
Meeting Prep & Minutes
Chasing Outstanding Invoices
Event & Offsite Logistics

Cover

Holiday/ Maternity Inbox Cover
Launch-week Overflow
End-of Month Push
Ad-hoc Project Support

04

RETAINER

Monthly · Rolling · Bespoke Pricing

Some founders need more than a one-off fix.

They need a Business Operations Specialist or Virtual Assistant embedded in their business. Someone who understands the bigger picture, manages the operational load, and builds the business systems and processes that mean the business stops depending entirely on them.

That is what the Hunter Admin retainer is.

We work alongside you on an ongoing basis to improve operational efficiency, document your SOPs, design workflows your team can follow, and create the kind of business infrastructure that gives you your time back for good.

Scope is agreed around what your business actually needs. No fixed packages. No unnecessary extras.

Process improvement and SOP development
Workflow design and delegation frameworks
Business systems and operational structure
Inbox, diary, and admin management
Strategic operational support for scaling SMEs

This is the right fit if you are an SME founder with a growing team who is ready to stop firefighting and start leading.

Book a Discovery Call

HOW AN OPERATIONS RETAINER WORKS

Four stages. No mystery.

Most business operations engagements fail because the expectations are muddy. Ours aren't. Here's the path from first call to steady state for every retainer client.

Step 1 · Discovery Call · 30 minutes · Free

We work out whether we're the right fit for your business. If we're not, we'll point you to who is.

Step 2 · WEEK 1 Business Operations Audit

A week of structured review inside your business. We look at your processes, workflows, systems, and operational structure. It ends with a written plan you own outright.

Step 3 · WEEK 2 Kick Off

Your retainer starts. The first month is always about stabilising — inbox, calendar, the urgent fires. Foundations first.

Step 4 · MONTH 2+ Rhythm

Monthly reviews, quarterly check-ins, and steady progress against the plan. Process improvement, SOP development, and delegation frameworks built around what your business actually needs. No surprises.

FREQUENTLY ASKED

Everything you'd ask on a first call.

Can't find your answer? Email info@hunteradmin.org — we reply within a day. No forms, no chatbots.

Ask us directly

Not usually. The audit gives us both a clear picture of what's actually going on in your business. Without it, we're guessing - and that's not a good starting point for either of us. The good news: the £395 fee is credited against your first retainer month, so you don't pay twice..

Honestly, both - depending on what you need. Our Stabilise retainer is closer to a senior VA. Streamline and Scale move into operations lead territory. Most founders we work with want a mix of both: the day-to-day admin taken off their plate, and the right systems being built in the background at the same time.

One month. Rolling thereafter - no lock-ins. If it's not working after the first month, we part ways cleanly. If you need to pause for any reason, a quieter quarter, maternity, a sabbatical - we'll work it out. We just ask for 30 days notice of any changes.

Yes. Our core hours are UK-based, but we regularly support founders whose teams span Europe and the US. What we don't offer is 24-hour cover or overnight US support — that needs a different setup, and we'd rather tell you that upfront than overpromise.

You do. All templates, SOPs, dashboards and documentation are yours, in your tools. We don't hold anything hostage. If we part ways, you walk away with everything we've built.

Then the audit, the Admin Power Hour, or a fixed-scope project engagement are all options worth considering. Fixed-scope projects are priced on request - just tell us what you're trying to solve. We don't push retainers on founders who don't need one.

Ready to build a business
with real structure behind it?

It starts with getting clear on exactly what's holding your operations back. The Business Operations Audit gives you a full picture of what needs to change — with a concrete action plan to move forward.

Book a Business Operations Audit — £395

Or talk to us first →

30-min initial call, free · No contracts beyond the month · UK-based · human reply within a day