OUR SERVICES · AVAILABLE FROM MAY 2026

Operational support,
tailored to where you are - and where you're going.

Four ways to work together, from a one-off audit to a full operational retainer. Every engagement starts with the same question — what's actually holding you back?

WHERE TO BEGIN

Most founders come in needing one of four things.

You don't have to know which one yet. If you're not sure, book the discovery call and we'll figure it out together - no pressure, no sell.

Start with the audit

One week. A complete look under the hood. A written plan you can act on — with or without us.

Unstick a single problem

90 focused minutes, £150. For when you know what's wrong — you just need another pair of hands to fix it.

Hand off the admin ad-hoc

Senior VA support at £35/hr. Use what you need, when you need it - no monthly commitment.

Embed us in your operations

A monthly retainer that scales with you - from stabilising chaos to running a proper ops function.

01

BUSINESS OPERATIONS AUDIT.                                   

Fixed fee · 5–7 working days · Credited to retainer

A proper look at how your business actually runs - with a plan to fix it.

The audit is where almost every engagement starts. We spend a week inside your business - calls, your own tools, a structured review of how work moves through the team - and come back with a written diagnosis. What's broken, why, and what to do about it.

02 

ADMIN POWER HOUR 90 min · One-off · Same-week bookings

One stuck thing. Ninety minutes. Sorted by lunch.

A focused working session for the thing you keep meaning to fix. We come in, look at it together, and leave you with a tidy result, not a strategy document. Email inbox nuked. CRM tidied. A hiring template drafted. Whatever's been eating your Sunday.

03

VIRTUAL ASSISTANT SUPPORT

Ad-hoc · £35/hr · Min. 2 hrs · UK working hours

A senior VA on call - for the weeks you need one.

Flexible virtual assistant support, billed by the hour. For founders who need a trusted pair of hands every now and then not every week. Use us for a busy month, a product launch, maternity cover, or just to clear the decks before a holiday. When the usage becomes regular, we'll talk about rolling it into a retainer


04

BUSINESS OPERATIONS RETAINER

Monthly · Rolling · From 8 hrs / week

A trusted right-hand
who runs the business with you.

The retainer is the real work. We embed into your business, pick up the operational load, and build the systems that let you stop holding it all together in your head. Three tiers — pick the one that matches where you are. We'll tell you honestly if we think you should start smaller.

Stabilise8 HRS / WEEK

£750/ month


For founders firefighting daily. Get the basics running smoothly so you can breathe again.

  • Inbox & calendar management
  • Meeting scheduling & prep
  • Travel & expense coordination
  • Weekly check-in call
  • Priority Slack / WhatsApp response

Streamline 16 HRS / WEEK

£1,400/ month


The sweet spot. Systems, structure and consistent ops support — without a full-time hire.

  • Everything in Stabilise, plus:
  • SOPs & documentation built out
  • Team coordination & rota
  • Supplier & tool management
  • Monthly ops review & reporting
  • Onboarding for new team members

Scale BESPOKE

POR


When the ops function needs a real lead. Fractional operations support across the whole business.

  • Everything in Streamline, plus:
  • Quarterly planning & OKRs
  • Hiring & org design support
  • Cross-functional project lead
  • Board & investor reporting
  • Dedicated ops channel

HOW WE WORK

Four stages. No mystery.

Most ops engagements fail because the expectations are muddy. Ours aren't. Here's the path from first call to steady-state  for every retainer client.

Step 1

WEEK 0

Discovery call - 30 minutes, free. We work out whether we're the right fit and if not, we'll point you to who is.

Step 2

WEEK 1

Audit - A week of structured review inside your business. Ends with a written plan you own outright.

Step 3

WEEK 2

Kick off - Retainer starts. First month is always about stabilising; inbox, calendar, the urgent fires.

Step 4

MONTH 2+

Rhythm - Monthly reviews, quarterly check-ins, and steady progress against the plan. No surprises.

FREQUENTLY ASKED

Everything you'd ask on a first call.

Can't find your answer? Email info@hunteradmin.org — we reply within a day. No forms, no chatbots.

Can I skip the audit and go straight to a retainer?

Not usually. The audit gives us, and you, a shared picture of what's actually going on. Without it, we're guessing. The good news: the £395 fee is credited against your first retainer month, so you don't pay twice.

Are you a virtual assistant or an operations consultant?

Both, depending on what you need. Stabilise is closer to a senior VA. Streamline and Scale move into operations lead territory. Most founders want a mix - admin taken off their plate, and systems built in the background.

What's the minimum commitment on a retainer?

One month. Rolling thereafter - no lock-ins. If it's not working after month one, we part ways cleanly. If you need to pause (baby, sabbatical, quieter quarter), we work it out. Though we do appreciate 30 days notice of any changes.

Do you work with teams outside the UK?

Our core hours are UK-time, but we support founders whose teams span Europe and the US. What we don't do is 24-hour cover or overnight-US support - that needs a different setup.

Who owns the SOPs, documentation and systems you build?

You do. All templates, SOPs, dashboards and documentation are yours, in your tools. We don't hold anything hostage. If we part ways, you walk away with everything we've built.

What if I only need help for a project, not ongoing?

Then we'd point you at the audit, the Power Hour, or a fixed-scope project engagement priced on request. We don't push retainers on anyone who doesn't need one.

Ready to build a business
with real structure behind it?

It starts with getting clear on exactly what's holding your operations back. The Business Operations Audit gives you a full picture of what needs to change — with a concrete action plan to move forward.

30-min initial call, free  ·  No contracts beyond the month  ·  UK-based   ·   human reply within a day

Hunter Admin

Business Operations Management & VA Services

Expert business operations support for UK SME founders. So you can stop firefighting and start leading.

Contact

Based in the UK ·
Working with SMEs nationwide

OPENING HOURS

Mon – Fri            9am – 5pm

Saturday             10am – 3pm

Sunday                      Closed

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