Client success stories
Welcome to our case studies page, where we showcase the transformative impact of Hunter & Co. Administrative Support. Here, you'll discover how we've helped wellbeing professionals overcome administrative challenges and achieve remarkable results.
For GDPR reasons - Pictures are not of the actual client.
Case Studies 1 - Lucy
From Quiet Overwhelm to Calm Control
The situation
Lucy came to Hunter & Co feeling constantly behind, even though on the surface everything looked “fine”. Admin had built up slowly. Emails, invoices, systems were all over the place which led to Lucy's business feeling heavy and hard to face. There wasn’t just one big issue, there were lots of small ones piling up and taking up mental space.
They didn’t need fixing. They needed breathing room.
The approach
Rather than rushing in with rigid systems, we slowed things down. We talked through what felt most overwhelming and tackled things gently, one step at a time. The focus was on untangling what already existed, creating clarity, and removing unnecessary pressure.
Support was paced around her energy, not a to-do list.
The outcome
Lucy now feels organised without feeling overwhelmed. Her business feels calmer, more manageable, and no longer sits so heavily in her mind. Most importantly, she feels more at ease day to day not constantly “on edge” about admin.
What Lucy Said:
"Gemma didn’t rush me or make me feel silly. She came in calmly, asked the right questions, and started untangling things one step at a time.
I finally feel organised without feeling pressured. My business feels calmer, and so do I"
Case Study 2 - Rachel
Admin Support That Understands the Wellbeing Space
The situation
As a wellbeing professional, Rachel was spending all her energy supporting others then using evenings and weekends worrying about the business side of things. Admin felt draining, confusing, and completely disconnected from the work she actually loved doing.
Rachel needed support that understood her world.
The approach
Hunter & Co stepped in with a wellbeing-first approach. We prioritised systems and processes that felt supportive rather than demanding, and worked flexibly around client sessions and emotional workload. Everything was handled with care, clarity, and respect for her capacity.
No pushing. No pressure.
The outcome
Now Rachel has her headspace and weekends back. She came away feeling supported rather than managed, and her business admin no longer creeps into her personal time. This has allowed Rachel to show up more fully for her clients without sacrificing her own wellbeing.
What Rachel Said:
"I was supporting clients all day, then spending my evenings stressing about the business side of things.
Hunter & Co just got it. Everything was handled with care, flexibility, and an understanding. Now I’ve got headspace back. I feel supported, not managed and that’s huge."
Case Study 3 - Simon
Building Confidence Through Kind, Judgement-Free Support
The situation
Simon knew he needed help but felt embarrassed asking. His systems were half-built, nothing felt joined up, and there was a constant sense of “I should have sorted this by now”. As an introverted business owner, reaching out felt uncomfortable.
They needed safety, not scrutiny.
The approach
From the start, Hunter & Co focused on creating a calm, judgement-free space. We met them where they were, reassured them that nothing was “wrong”, and worked steadily to bring structure and clarity to their admin. Everything was explained simply, without overwhelm.
The outcome
Simon now feels more confident running his practice and no longer second-guesses himself or avoids admin tasks. Instead, Simon feels supported, capable, and clearer about how his business works which has had a big impact on his confidence overall.
What Simon Said:
" I knew I needed help but felt embarrassed asking. My systems were half-done and nothing felt joined up.
Gemma made it feel safe to hand things over. No judgement, no pressure just steady, thoughtful support. Now I feel more confident running my business, and I’m not constantly second-guessing myself"
Information
Every business looks different which is why our support is personal, flexible, and rooted in creating a calmer way of working.
Privacy Notice
Client experiences are shared with permission and anonymised where necessary. Any identifying details have been removed to maintain confidentiality and comply with UK GDPR requirements.