Your Vision
Our Expertise
Real Growth
Operational support for SME founders who are ready to stop firefighting and start building a business with real structure behind it.
SME SPECIALISTS
Built for growing businesses with big ambitions
RELATIONSHIP-FIRST
We invest in your long-term success
PROPRIETARY PORTAL
Every client gets their own dedicated portal
WHAT WE DO
You didn't start a business
to drown in it.
Running a business is relentless. When you're spending more time firefighting emails, chasing invoices, and managing to-do lists than you are doing the work you love - something has to change.
WHAT YOUR OPERATIONS SPECIALIST ACTUALLY DOES
- Gets inside your business and identifies what's breaking
- Builds and documents your systems and processes
- Manages projects, tasks and operational priorities
- Identifies bottlenecks before they slow you down
- Prepares monthly progress reports and review calls
- Frees you to focus on what only you can do
- Gives you a dedicated client portal from day one
"When your operations run smoothly, your business grows with far less friction. That's what we're here to make happen."
Gemma · Founder, Hunter Admin
YOUR CLIENT PORTAL - Coming Soon!
Every Hunter Admin client gets this.
Every Hunter Admin client gets their own dedicated, branded client portal. Not a shared Notion template. Not a generic dashboard. A proprietary, interactive portal built exclusively for you.
- Dashboard
Your live overview — milestones, progress, activity, and quick
actions all in one place.
- Document Hub
Your Partnership Guide, Mapping Toolkit, and Action Plan —
all interactive, all in your portal.
- 30/60/90 Action Plan
Week-by-week priorities with progress tracking, owner
assignments, and priority flags.
- Messages
Submit tasks, ask questions, or flag urgent matters directly to
your OBM from the portal
- Invoices
Your retainer history and upcoming payments - clear,
simple, no surprises.
- Milestone Tracker
Visual progress across your entire 90-day onboarding journey — tick off as you go.
- Meetings
Your full meeting schedule - onboarding call, monthly
reviews, quarterly strategy sessions
- Shared Files
A secure space for your OBM to share reports, documents,
and deliverables
"I've never had this level of visibility into my own business."
What Hunter Admin clients say
A Virtual Assistant does. A Business Operations Specialist manages.
Most business owners have worked with VAs - brilliant people who get things done when you tell them what to do. But as your business grows, you need something more than an executor. You need someone who thinks operationally.
A Business Operations Specialist sits between you and the chaos. I don't just complete tasks - I take responsibility for outcomes. I identify what's breaking, build the systems to fix it, and manage your operational priorities so things happen without you having to be in the middle of every decision.
| A great VA... | Your Operations Specialist... | |
|---|---|---|
| Focus | Executes tasks you assign | Takes ownership of whole projects |
| Approach | Waits for direction | Proactively spots problems - and fixes them |
| Systems | Works inside your system | Builds and improves your systems |
| Decisions | Reports back to you | Makes decisions within agreed boundaries |
| Pricing | Charged per hour | Retained as a operational partner |
What your operations retainer covers
Every engagement is scoped around what your business actually needs. Across all packages, my work falls into six core areas:
THE PROCESS - How we work together
From the moment you sign, you have a clear structure, a dedicated OBM, and a portal that gives you fullvisibility of everything. Here's exactly what happens:
01 Discovery Call
A 60-minute session to understand your business, goals,
and current pain points. We come prepared — you leave
with clarity
02 Portal Activated
Your dedicated client portal goes live. Your Business
Partnership Guide, Mapping Toolkit, and 30/60/90 Action
Plan are all ready and waiting inside it.
03 Mapping Session
Together we map your people, processes, decisions, and
infrastructure. This becomes the foundation everything
else is built on.
04 Operations Begin
Your Operations Specialist takes ownership. Tasks are managed
proactively. You stop being the bottleneck and start being
the visionary.
05 Monthly Review
A structured call every month — progress report, priorities
reviewed, plan updated. You always know exactly where
things stand.
06 Quarterly Strategy
Every three months we zoom out. What's working? What's
changed? What does the next quarter look like? We plan it
together.
~12 mins
To set up your portal
90 days
Structured onboarding
Monthly
Review calls included
Same day
Message acknowledgement
PRICING
Choose Your Operations Retainer
Every package includes full portal access, onboarding support, and a dedicated OBM. Choose the level of operational support that fits where your business is right now and upgrade as you grow
£750
per month
STABILISE
- 20 hours per month
- One process build per month
- Inbox & calendar management
- Task & project coordination
- Weekly 30 minute check in
- Monthly 45 minute review call
- 30/60/90 Day Action Plan
- Monthly progress report
- Shared project workspace
- Full client portal access
- Business Partnership Guide
£1,100
per month
STREAMLINE
- 25 hours per month
- Two simultaneous process builds
- Inbox & calendar management
- Task & project coordination
- Weekly 30 minute check in
- Monthly 60 minute review call
- Priority response during business hours
- 30/60/90 Day Action Plan
- Monthly progress report
- Shared project workspace
- Full client portal access
- Business Partnership Guide
Price on request
per month
SCALE
- Full operational oversight
- Bespoke scope agreed personally
- Embedded operational presence
- Weekly 30 minute check in
- Monthly 60 minute review call
- 30/60/90 Day Action Plan
- Monthly progress report
- Shared project workspace
- Full client portal access
- Business Partnership Guide
- Built on trust and deep business knowledge
All retainers begin with a Business Operations Audit - £395, credited against your first retainer month.
NOT SURE WHERE TO START? · BUSINESS OPERATIONS AUDIT - £395
Before committing to a retainer, our Business Clarity Audit gives you a full picture of where your business is right now — what's working, what's not, and exactly what needs to change. It's the essential first step. Find out more here
IS THIS YOU?
Hunter Admin is for
business owners who...
✓ Feel like they're always the bottleneck
✓ Spend more time on admin than on growth
✓ Have big goals but no system to reach them
✓ Have tried hiring but it didn't stick
✓ Know they need support but not where to start
- Are ready to hand over operational support
- Want visibility without being in every detail
- Value a genuine, relationship-first partnership
- Are growing and need the infrastructure to match
- Want a premium client experience from day one
WE'RE PROBABLY NOT THE RIGHT FIT IF...
You're looking for someone to just take orders · You want a quick fix rather than a real partnership · You're not ready
to trust someone else with your operations
There's no wrong place to start - VA support is a great foundation if you're not quite ready for a full operations retainer.