Hunter & Co. Administrative Support –Payment Terms

🔒 Deposit Policy

For large projects a deposit of 50% is required to secure your booking. This deposit is non-refundable and covers the initial commitment of time and resources to your project/service. In the event that you choose to cancel after the deposit has been paid, the deposit will be retained and not applied to future bookings.

1. Payment Structure

1.1 Large One-off Projects:
1.1a - 50% non-refundable deposit required to secure booking.
1.1b -  Remaining 50% due before delivery of final work.

1.2 Ongoing Support Packages (Retainers):
1.2a -  Full payment for the month is due in advance, on the [1st of each month /agreed billing date].
1.2b -  Services commence once payment has been received.

1.3 Small Services (under £500):
1.3a -  Full payment is required upfront at time of booking.

2. Payment Methods

2.1 Payments can be made via:
● Bank transfer (details provided on invoice).
● Online card payment (via Stripe/PayPal).
● Direct debit (details will be provided on invoice)

 

3. Late Payments

3.1 - Payments not received within 7 days of the due date may result in services being
paused until cleared.
3.2 - A late fee of £25 may be applied at our discretion.

4. Cancellations & Refunds

4.1 - Deposits are non-refundable.
4.2 - Retainer packages are billed monthly and are non-refundable once the billing period has
begun.
4.3 - A refund or part-refund may be eligible in certain circumstances and is at the discretion
of the founder.
4.4 -  Notice of 30 days is required to cancel or downgrade ongoing support packages.

5. Invoicing

5.1 - Invoices are issued via email [and/or through accounting software].
5.2 - All invoices are due within 7 days of issue unless otherwise stated

 

6. Currency & Location (if international clients)

6.1 - All payments are to be made in GBP.
6.2 - Swift and IBAN details are provided in the Invoice